Need Appliance Repair in Nairobi? Certified technicians dispatched to you — same day.
Call 0746 801 984 Now!A water heater pilot light that keeps going out can leave you without hot water and indicate an underlying issue with your gas water heater. At RepairKE, we help Nairobi residents troubleshoot and fix pilot light issues to restore their hot water supply quickly.
Pilot light keeps going out? Call or WhatsApp: 0746801984
Common Causes of a Pilot Light Going Out
|
Issue |
Possible Cause |
Solution |
|
Dirty pilot orifice |
Dust or debris blocking the flame |
Clean the pilot orifice with compressed air |
|
Faulty thermocouple |
Worn-out or damaged thermocouple |
Replace the thermocouple |
|
Gas supply issues |
Low gas pressure or closed gas valve |
Check gas supply, open gas valve |
|
Drafts or airflow problems |
Strong drafts blowing out the pilot light |
Shield the pilot light from drafts |
|
Faulty gas control valve |
Defective valve preventing gas flow |
Replace the gas control valve |
How to Relight the Pilot Light
- Turn Off the Gas Supply
- Locate the gas valve and turn it to the "Off" position.
- Wait for Gas to Dissipate
- Wait 5–10 minutes to allow any residual gas to clear.
- Locate the Pilot Light Assembly
- Remove the access panel to expose the pilot light and gas control valve.
- Relight the Pilot Light
- Turn the gas valve to the "Pilot" position.
- Press and hold the pilot button while using a long lighter to ignite the pilot light.
- Continue holding the pilot button for 30–60 seconds to allow the thermocouple to heat up.
- Release the button and check if the pilot light stays lit.
- Turn the Gas Valve to "On"
- Once the pilot light is stable, turn the gas valve to the "On" position.
Need help relighting your pilot light? Call or WhatsApp: 0746801984
When to Call a Professional
If the pilot light continues to go out after relighting it, or if you smell gas, do not attempt further repairs yourself. Contact RepairKE immediately. Our technicians can:
- Inspect the thermocouple and replace it if faulty.
- Check the gas control valve for defects.
- Test for gas leaks and ensure safe operation.
Preventing Pilot Light Issues
- Clean the pilot orifice regularly to prevent blockages.
- Inspect the thermocouple annually and replace if worn out.
- Ensure proper ventilation around the water heater to avoid drafts.
- Schedule annual maintenance to catch potential issues early.
For safe and reliable pilot light repairs, call or WhatsApp: 0746801984
Attribute: RepairKE
