Appliance care rules to add to Airbnb house manual, Nairobi › 0746801984

Airbnb house manuals set clear expectations and minimize appliance damage from guest misuse. Include concise, guest-friendly rules under an "Appliance Care" section to protect your investment while encouraging compliance.

General Appliance Rules

Start with overarching guidelines applicable to all units.

Report issues immediately via WhatsApp (+254-XXX-XXX-XXX) with photos—don't attempt DIY fixes.
Unplug appliances during storms or extended absences to prevent surge damage.
Use only provided detergents, pods, or cleaners; no bleach or harsh chemicals.
Keep surfaces dry and wipe spills right away to avoid slips or corrosion.

Washing Machine Rules

High-use item prone to overloading in short stays.

Load max 6kg (half full for top-loaders); sort colors/whites separately.
Use HE powder or liquid only—pour into designated drawer, never directly in drum.
Run a hot empty cycle with vinegar monthly (supplied under sink).
Leave lid/door open after use to prevent mold; clean lint filter weekly.

Refrigerator/Freezer Rules

Prevents food spoilage complaints and seal wear.

Set fridge to 4°C, freezer to -18°C—adjust only if needed, then return to setting.
Cover all food/drinks; no glass shelves overloading.
Defrost weekly if manual model; wipe coils (back panel) monthly.
Place perishables on middle shelves, not door for even cooling.

Oven and Microwave Rules

Targets grease buildup from quick meals.

Oven:

Preheat fully before use; avoid foil on elements.
Clean spills with damp cloth while warm—never abrasive pads.
Use middle rack for even cooking; max 250°C unless baking.

Microwave:

Cover food with lid or paper towel to prevent splatters.
Stir halfway through heating; avoid metal/foil.
Deodorize with lemon water bowl monthly (run 5 mins empty).

Dishwasher Rules

Ensures efficient cycles without clogs.

Load fully before 'Eco' or 1-hour cycle—scrape plates, no rinsing.
Use provided tablets/powder only; place in dispenser.
Run salt regeneration monthly (if applicable); clean filter under spray arm.
Leave door ajar post-cycle for drying.

Air Conditioner/Heater Rules

Vital for Nairobi's variable weather.

Set 24-26°C for cooling; use fan mode when possible.
Clean/replace filters monthly (tool in cupboard); report weak airflow.
Close doors/windows when running; turn off when leaving.
Avoid direct remote pointing at coils.

Water Heater Rules

Combats limescale from hard water.

Allow 30 mins heat-up after use; set to 60°C max.
Flush sediment annually (host handles); insulate pipes if cold.
No laundry/baths during peak evening hours.
Turn off at circuit breaker for long absences.

Enforcement and Incentives

End with: "Following these keeps rates low and amenities top-notch—thanks for helping!" Note potential fees for misuse (e.g., KSh 2,000 cleaning). Thank compliant guests in reviews to encourage adherence.

Print on laminated A4 sheets or add to digital PDF manual. Update based on feedback for 5-star appliance ratings.

How to educate Airbnb guests on appliance care, Nairobi › 0746801984 | RepairKE

Enjoy Convenience with RepairKE's Same Day Washing Machine Repair , Fridge Repair and services for: Gas Cookers, Eelectric Cookers, Ovens, Laptop, Microwave Ovens, Dishwashers, Tumble Dryers, Treadmills, Commercial Freezers, Water Dispensers, Cold Rooms, Electrical Machines and Electronic Appliances Repair in Nairobi. Technicians get deployed to clients' locations for service. This ensures that you do not have to ferry heavy appliances like Washing Machines and refrigerators accross town

Frequently Asked Questions

Common questions about appliance repair services in Nairobi

How quickly can you respond to a repair request in Nairobi?

RepairKE offers same-day service for most areas in Nairobi. Once you contact us, we typically schedule appointments within 2-4 hours depending on your location and our technicians' availability. For urgent repairs, we prioritize emergency callouts to minimize your inconvenience.

What types of appliances do you repair?

We repair all major household appliances including washing machines, refrigerators, freezers, dishwashers, ovens, cookers, microwaves, dryers, and air conditioners. Our technicians are trained to work on both domestic and commercial appliances from all leading brands.

How much does appliance repair cost in Nairobi?

Our diagnostic fee starts from KSh 500-1000 depending on the appliance. Repair costs vary based on the issue and parts needed. We provide transparent quotes before starting any work, so you'll know exactly what to expect. Most repairs range from KSh 2,000 to KSh 15,000.

Do you provide warranty on repairs?

Yes, all our repairs come with a 90-day warranty on workmanship. Genuine spare parts carry manufacturer warranties ranging from 3 months to 1 year. If the same issue recurs within the warranty period, we'll fix it at no additional charge.

Are your technicians certified and experienced?

All RepairKE technicians are professionally trained and certified with years of hands-on experience. They undergo regular training on the latest appliance technologies and repair techniques. Each technician carries proper identification and is fully insured for your peace of mind.

Do you use genuine spare parts?

We prioritize genuine OEM (Original Equipment Manufacturer) parts for all repairs to ensure quality and longevity. Our technicians carry common spare parts in their vehicles for immediate repairs. For specialized parts, we source directly from authorized suppliers within 24-48 hours.

Which areas in Nairobi do you cover?

RepairKE covers all areas within Nairobi and its environs including Westlands, Karen, Lavington, Kilimani, Parklands, South B, South C, Eastleigh, Kasarani, Embakasi, Kileleshwa, and many more. We also serve nearby towns like Ruiru, Kikuyu, Ngong, and Kitengela.

Can you repair appliances that are out of warranty?

Absolutely! We specialize in repairing appliances of all ages, whether they're under warranty or not. In fact, many customers prefer our services for out-of-warranty repairs as we offer competitive pricing, faster service, and quality workmanship compared to manufacturer service centers.

What payment methods do you accept?

We accept multiple payment methods for your convenience including M-Pesa, bank transfers, cash, and card payments. Payment is due upon completion of the repair service. We provide official receipts for all transactions and can accommodate invoicing for corporate clients.

Should I repair or replace my appliance?

Our honest advice: if the repair cost is less than 50% of a new appliance's price and your appliance is less than 10 years old, repair is usually worthwhile. After diagnosis, we'll provide a transparent assessment and help you make an informed decision based on the appliance's age, condition, and repair cost.